MATI Coordinator
JOB PURPOSE: The Mobility, Access, and Transportation Insecurity (MATI) Program Coordinator will support the launch and operation of the MATI grant program, a federally-funded initiative of Cumberland County’s Public Health Department. MATI is a two-year demonstration program to increase transportation security for people with low-incomes. The program was created after a year of planning and community engagement and will include a research study to understand and evaluate strategies for increasing access to transportation for people with low-income.
This full-time (40 hours/week) position will work alongside the Healthy Eating Active Living Team Lead at Cumberland County Public Health, the Moving Maine Network, and key community partners to coordinate a new income-eligible free and reduced fare bus pass program that will operate across the four transit agencies in Cumberland and York counties. The program will be primarily delivered through “Hubs”, or community partners who will receive referrals, verify eligibility, enroll participants, and provide navigation supports, including route education, translated materials and schedules, etc.
The Coordinator will be responsible for helping to train Hubs on program delivery and developing navigation supports with the rest of the MATI team. Once the program is in operation, the Coordinator will serve as the primary liaison between transit agencies and community partners, managing the database of participants and filling outreach gaps to enroll eligible communities. They will work closely with the Greater Portland Council of Governments to supervise data collection and ensure study requirements are met. This position is 40 hours per week, with a full benefits package. Pay is commensurate with experience with a range $31.08 to 32.98 per hour.
QUALIFICATIONS:
- A minimum of a Bachelor’s degree in social services, political science, health education, public health, public policy, or any equivalent combination of experience, education, and training to meet selection criteria.
- Experience in public health, direct service or program delivery, health education, or transportation planning.
- Preference given to candidates with lived experience of low-income and/or transportation insecurity.
- Working knowledge of public transportation in the region as well as social services and community resources for people with low-income.
- Ability to establish and maintain effective working relationships with diverse populations, including those in rural environments and with multilingual, multicultural communities.
- Attention to detail and capacity to establish organizational systems independently and in response to partner needs.
- Excellent ability to communicate to individuals and groups both verbally and in writing.
- Flexibility, adaptability and willingness to work both independently and collaboratively, and to travel to communities throughout Cumberland and York Counties.
Preparation and Launch
- Develop training materials for the three Hub agencies on income-eligible bus pass program timeline, roles, and operation.
- Assist Mobility for All staff at the Greater Portland Council of Governments in adapting and developing culturally tailored mobility management resources to be shared with Hub agencies.
- Oversee the day-to-day operation of the income-eligible bus pass program, receiving applications from Hub organizations, tracking participant eligibility, setting up electronic accounts, monitoring usage, and distributing and replacing fare cards.
- Identify communities not being reached by community partner organizations. Conduct focused, in-person outreach to educate and enroll eligible participants.
- Communicate regularly and troubleshoot with the rest of the MATI team to address program operation challenges as they arise.
- Work closely with the data collection team at the Greater Portland Council of Governments and the identified Hub data site to communicate expectations, enroll and retain study participants, and conduct baseline and post intervention interviews.
- Provide regular communications and feedback to inform the MATI team’s planning for a cooperative purchasing model that will fund the pass program beyond the two-year demonstration period.
Cumberland County offers an excellent and comprehensive benefits package and is proud of its talented and dedicated workforce. Come join our team and culture of engaged employees. Our strong management team is dedicated to providing employees with inspiring leadership, a positive and friendly workplace, support, encouragement and the necessary tools for success. We offer tuition reimbursement, wellness program, and professional development and training opportunities.
This position is 40 hours per week, with a full benefits package. Pay is commensurate with experience with a range $31.08 to 32.98 per hour.
Position will remain open until filled.
Cumberland County is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status.